Last Updated: August, 2026

Welcome to One Life Fitness. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (https://onelifefitness.ie/), visit our clubs (South Terrace and Camden Quay, Cork), or use our services, and tells you about your privacy rights and how the law protects you.

1. Who We Are

KennyLynchLTD trading as (t/a) One Life Fitness is the data controller and is responsible for your personal data (collectively referred to as “One Life Fitness”, “we”, “us” or “our” in this privacy policy).

Contact Details:

  • Full name of legal entity: KennyLynchLTD t/a One Life Fitness

  • Email address: info@onelifefitness.ie

 

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: First name, last name, username or similar identifier, marital status, title, date of birth, and gender.

  • Contact Data: Billing address, home address, email address, and telephone/mobile numbers.

  • Financial Data: Bank account and payment card details (processed securely via our third-party payment providers).

  • Transaction Data: Details about payments to and from you and other details of memberships, classes, and services you have purchased from us.

  • Health & Fitness Data (Special Category Data): Information relating to your physical health, medical conditions, and fitness history (e.g., Physical Activity Readiness Questionnaire (PAR-Q), fitness assessments, and PT consultation notes). We collect this only with your explicit consent to ensure your safety while using our facilities.

  • Marketing and Communications Data: Your preferences in receiving marketing (such as SMS and email) from us and your communication preferences.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform used to access this website.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

  • Direct interactions: You may give us your Identity, Contact, Financial, and Health Data by filling in forms (such as our Join Now, Freeze Membership, or Cancellation forms) or by corresponding with us by post, phone, email, WhatsApp, or otherwise. This includes data provided when you sign up for a membership, book a class, or request a free tour.

  • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this using cookies, server logs, and other similar technologies.

  • Third parties: We may receive personal data about you from various third parties, such as payment providers (e.g., Stripe, GoCardless), booking platforms, and analytics providers (e.g., Google Analytics).

4. How We Use Your Personal Data

Under the GDPR, we will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To register you as a new member, process your membership subscription, manage club access, and provide Personal Training or Coached classes.

  • Explicit Consent: To process your Health Data for fitness assessments and to ensure you are fit to train. Also, to send you automated promotional marketing text messages or emails if you have actively opted in.

  • Legitimate Interests: To manage our relationship with you, ask you to leave a review, administer and protect our business and this website, and to monitor gym usage (including CCTV for security purposes).

  • Legal Obligation: To comply with a legal or regulatory obligation (e.g., accounting and tax reporting).

5. Marketing and SMS Communications

If you check the box on our website agreeing to receive text messages, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., promotions or cart reminders) from One Life Fitness.

  • Consent is not a condition of any purchase.

  • You can opt-out at any time by replying STOP to our messages.

  • For help, reply HELP.

  • Message frequency varies, and message/data rates may apply.

6. Disclosures of Your Personal Data

We may share your personal data with the following parties for the purposes set out in Section 4:

  • Service Providers: Third-party software providers who help us manage bookings, club access, and CRM systems (Glofox).

  • Payment Processors: Secure third-party gateways that process your direct debits or card payments.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers based in Ireland who provide consultancy, banking, legal, insurance, and accounting services.

  • Revenue Commissioners & Regulators: Authorities based in Ireland who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

  • Membership Data: Kept for the duration of your active membership and for a legally required period (usually 6-7 years for tax and accounting purposes) after cancellation.

  • Health Data (PAR-Q): Kept securely for safety and insurance purposes, generally for a period of up to 3 years following the end of your membership.

9. Your Legal Rights

Under the GDPR, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data (a “data subject access request”).

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data (the “right to be forgotten”).

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or to a third party (data portability).

  • Withdraw consent at any time where we are relying on consent to process your personal data (e.g., for SMS marketing or processing health questionnaires).

If you wish to exercise any of the rights set out above, please contact us at info@onelifefitness.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications (e.g., Facebook, Instagram, WhatsApp). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Complaints

You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues (www.dataprotection.ie). We would, however, appreciate the chance to deal with your concerns before you approach the DPC, so please contact us in the first instance.

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